Rules

 

 

RULES FOR PROVIDING SERVICES IN THE SPORTS CENTER

OF RADISSON SLAVYANSKAYA HOTEL

 

  1. The Sports Center is a sub-division of Radisson Slavyanskaya Hotel (hereinafter, the "Hotel") of Limited Liability Company Slavyanskaya Hotel and Business Center.
  2. These Rules are binding upon frequent customers, frequent customers' guests and once-only visitors to the Sports Center (hereinafter, the Sports Center Customers).
  3. The services rendered by the Sports Center are paid for based on the prices as set in the Hotel price list.
  4. The Sports Center is open from 6:30 AM till 10:30 PM daily, including week-ends and holidays. The Sports Center Customers may use the premises and equipment of the Sports Center only within the fixed hours specified in the Sports Center price list for the membership cards. The services provided by the Sports Center within unfixed hours are paid for as per the price list.
  5. In order to become a frequent customer of the Sports Center, it is required to purchase a membership card. Such membership cards are sold according to the established procedure during business hours of the Sports Center. A membership card is supported by a plastic number individual card (hereinafter, the "ID Card") issued to each frequent customer of the Sports Center, which is a pass to the Sports Center. Such ID Card is a property of Limited Liability Company Slavyanskaya Hotel and Business Center. Validity period of the membership card is written into the chip of the ID card and after it expires, the ID Card must be without fail returned to Limited Liability Company Slavyanskaya Hotel and Business Center at Europe Square 2, Moscow, 121059, Russia.
  6. The membership category and the services provided to a Sports Center customer according to the category of his/her membership card purchased are specified in the Hotel price list.
  7. In order for an applicant to be issued an ID Card, he/she is required to fill out an Application Form for the permanent membership and hand it over to a Sports Center receptionist. The Application shall be considered by the Hotel management within 1 to 3 days during business hours (from 9 A.M. till 6 P.M.) on weekdays, except days off and holidays. After the Hotel management approves the Application, the customer can purchase a membership card. In lack of a photograph, the Sports Center is entitled to disallow such customer to the Sports Center premises. Incomplete or distorted information in the Application Form may serve as grounds for customer's denying his/her membership card and his/her ID Card. The membership card is paid for in RUB in cash or by a bank transfer. After the customer has paid for his membership, he/she is issued an ID Card.
  8. The ID Card is issued upon customer's producing his/her passport.
  9. The membership card and the ID Card must not be transferred to other persons and can not be reissued in the name of somebody else. In case of violation of this rule, the Sports Center is entitled to disallow such new person, the card holder, admission to the Sports Center and deny him/her the services.
  10. Should the ID Card be lost, it can be reissued upon customer's written request. Such customer will be charged for the making of a new ID Card as per tariffs set in the Hotel price list.
  11. The Sports Center has the right to change its working hours and alter these Rules upon prior notice to the Sports Center Customers.
  12. When entering the Sports Center, a customer must show his/her ID Card to a Sports Center receptionist.
  13. If the ID Card is temporary missing (renewed/lost), the customers are admitted to the Sports Center upon producing a document identifying the person (passport, driving license).
  14. The Customers are required to leave their outewear in the cloak-room of the Hotel according to the established procedure.
  15. The Sports Center Customers should make use of a locker to store their personal belongings.
  16. The Sports Center Customers are not allowed to leave their belongings in the locker after they finish their exercises in the Sports Center.
  17. The Sports Center Customers are advised to make use of the deposit boxes to store their valuables. The Hotel is not responsible for any valuables or cash that are not deposited in the deposit box.
  18. The Sports Center Customers are not recommended to leave their personal belongings, the key to the locker and the key to the deposit box unattended. The Sports Center is not responsible for belongings lost by a Sports Center Customer.
  19. The key to the locker and the key to the deposit box are given out by a Sports Center receptionist in exchange for the ID Card. Before they leave the Sports Center, the customers must return the key to the locker and the key to the deposit box to a Sports Center receptionist.
  20. For the loss of the key to the locker or the key to the deposit box, the person at fault is to pay a fine as per tariffs set by the Hotel.
  21. Upon request, the Sports Center receptionist gives out to the Sports Center Customers towels, sheets and a bathrobe. Before they leave the Sports Center, the customers should put them in the clothes basket. For the loss of, or damage to, the towels, the sheets or the bathrobe, the person at fault is to make up a loss.
  22. Upon written request from the Sports Center Customer and upon agreement from the Hotel, the membership may be suspended. Such request must be made before the anticipated suspension period, which may not overlap the time slot left before the expiration of the membership.
  23. The membership with the term of 6 to 12 months can be suspended for 30 to 60 days.
  24. Acting long-standing customers of the Sports Center have priority in purchasing the membership cards.
  25. One-time visits (guest visits) to the Sports Center are paid for at the cash desk of the Sports Center in RUB as per tariffs set in the price list.
  26. The Sports Center may offer additional services for extra fee as per Sports Center price list.
  27. Before they start using a piece of gym apparatus, the Sports Center Customers are advised to read and henceforth follow the operating manual.
  28. The Sports Center Customers must keep the premises of the Sports Center clean; They are requested not to enter the gym, the swimming pool or the sauna in outeshoes. For the gym, it is required to put on sportswear and sports shoes; for the swimming pool and the sauna - swimwear and slippers. It is necessary to abide by the personal hygiene rules. The customers' clothes must be clean and neat.
  29. Before entering the swimming pool, saunas it is required to without fail take a shower. It is forbidden to jump into the swimming pool, run around it or along the corridors as well as play a ball. Access to the swimming pool might be restricted due to repair works.
  30. It is prohibited to exercise in the gym and do aerobics in the aerobics hall barefooted, half-naked or in slippers.
  31. Noisy behavior and curse words are forbidden on the territory of the Sports Center. It is obligatory to keep public order and observe the generally accepted rules for the behavior.
  32. It is not recommended to use mobile phones while in the Sports Center.
  33. When in the sauna, it is required to stick to the safety rules and the preventive fire-fighting regulations. Access to the sauna might be restricted due to repair works.
  34. Should one have any questions as regards the Sports Center activity, the Sports Center personnel will be glad to respond.
  35. At the end of the training session, it is required to return any sports kit to specially designated storing places; The Sports Center Customers are responsible for any loss of, or damage to, the Hotel property.
  36. Group training sessions are held as per schedule, which may be changed by the Sports Center subject to notice to the Sports Center Customers. It is not advisable to be late for training. Should it be the case, a Sports Center instructor has the right to bar the customer from the training session.
  37. During any special events held in the Sports Center, the part of the Sports Center meant for the exercises may be reduced.
  38. The Sports Center Customers may do exercises independently or make use of the services of a Sports Center instructor. Private coaching of the Sports Center Customers by any outsourced instructor, customer's guests or other customers of the Sports Center on the premises of the Sports Center is strictly prohibited. If the Sports Center becomes aware of such case, the Sports Center has the right at any time to deny such persons access to the Sports Center.
  39. The Sports Center Customer may attend the Sport Center together with one guest (a guest visit), subject to payment as per tariffs set in the price list.
  40. The guest must show his/her ID.
  41. The guest may stay on the territory of the Sports Center as long as the Sports Center Customer stays there. The guest must conform to the Sports Center rules.
  42. The Sports Center Customer jointly and severally liable for his/her invitee's observing these Rules, as well as for any damage caused by his/her invitee to the Sports Center. In the event that the invited guest can not fulfill his part of obligations to repair damage caused to the Sports Center, it is the Sports Center Customer who will be held fully liable for such damage.
  43. The guest may use any additional services offered by the Sports Center for a fee as per price list.
  44. No tape recording, video filming or photographing are permitted on the territory of the Sports Center unless approved by the Sports Center administration.
  45. It is not allowed to use without assistance the music equipment or any other equipment of the Sports Center.
  46. No smoking is permitted on the territory of the Sports Center. No person in a drunken state is allowed on the territory of the Sports Center. It is not allowed to take food in places designated for training.
  47. Animals are not allowed on the territory of the Sports Center.
  48. It is forbidden to bring and keep on the territory of the Sports Center any type of weapons, ammunition, explosives as well as alcoholic beverages, beer, drugs or toxic substances.
  49. It is not allowed to dry clothes or towels or leave things or items in the sauna. It is not permitted to use glassware in the swimming pool and the sauna.
  50. It is not allowed to have a party in the recreation zones as well as in the locker room of the Sports Center without the consent of the Sports Center administration.
  51. The Sports Center Customers must comply with the safety rules while using the Sports Center services.
  52. The Sport Center is not responsible for any harm caused to the health of a Sport Center Customer while he/she is on the territory of the Hotel.
  53. The Sports Center Customers are responsible for any injury caused by them to other customers or employees of the Sports Center.
  54. The Sports Center Customers are recommended to consult a doctor before they start training in the Sports Center. The Sports Center is not responsible for any harm due to deterioration of the health of the Sports Center Customer, if such deterioration was caused by any acute disease, acute condition or chronic disease of the Sports Center Customer.
  55. The Sports Center Customers are recommended to tell the Sports Center staff about any restrictions as regards their physical activity. The Sport Center Customers are requested to immediately inform the Sport Center personnel if they are not well while in the Sports Center.
  56. No children under 4 are allowed in the Sports Center.
  57. Children under 16 are allowed in the swimming pool and the sauna if only accompanied by adults. Children under 10 are allowed in the Jacuzzi if only accompanied by adults.
  58. No children under 14 are allowed in the gym.
  59. Children above 14 may attend the Sports Center without assistance given a written permission from their parents. Parents bear personal responsibility for their children under 16.
  60. The Sports Center Customers are not allowed to place classifieds or ads, carry out public actions or public inquiries as well as merchandise on the territory of the Sport Center without a written agreement of the Sport Center administration.
  61. The monies paid by the Sports Center Customer for any unused membership or membership cancelled by the customer are not refunded.

 

The Sports Center is entitled to:

 

  1. Independently impose limitations on the sale of membership cards.
  2. Independently impose limitations on the rendering of its services.
  3. In lack of any possibility to provide the services, without explanation refuse a customer to purchase or use his/her membership card. In the latter case, the Sports Center undertakes to refund the customer the amount for the unused term of his/her membership.
  4. Deny a Sports Center Customer the services as well as admission to the territory of the Sports Center for his/her violation of these Rules.
  5. At its discretion, close the Sports Center in part or in full for cleaning, maintenance or holding special events subject to a prior written notice to the Sports Center Customers.
  6. At its discretion, change these Rules as well as the price list. In case of any questions or disputes in relation to these Rules, any decision of the Sports Center shall prevail.

 

All the Sports Center Customers are requested to comply with these Rules.

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